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Thank you for visiting Shortbridge’s website located at https://www.shortbridgeit.com/ (referred to as “the Site”). This Privacy Policy governs the manner in which Shortbridge collects, uses, maintains, and discloses information collected from users (referred to as “User”) of the Site. This privacy policy applies to the Site and all products and services offered by Shortbridge.

1. Information We Collect:
Shortbridge collects personal information from Users through various means, including but not limited to, when Users visit our Site, fill out a form, respond to a survey, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and company information. Users may, however, visit our Site anonymously. We will collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

2. How We Use Your Information:
Shortbridge may collect and use Users’ personal information for the following purposes:

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We may use feedback you provide to improve our products and services.
  • To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

3. Sharing Your Information:
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

4. Your Choices and Opt-Out:
Users may choose to opt-out of receiving communications from us by following the unsubscribe instructions provided in any email we send or by contacting us directly.

5. Security of Your Information:
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

6. Changes to This Privacy Policy:
Shortbridge has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

7. Your Consent:
By using this Site, you signify your acceptance of this privacy policy. If you do not agree to this privacy policy, please do not use our Site. Your continued use of the Site following the posting of changes to this privacy policy will be deemed your acceptance of those changes.

8. Contacting Us:
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this site, please contact us at:

Phone: +1 (317) 800-3646
Email: legal@shortbridgeit.com

 

Last updated on June 27, 2024.